Terms & Conditions

Privacy Statement
We use the information collected on our website for a range of purposes, including, but not limited to, operating the website and contacting users. We may use your information to provide an update to you on products, services and benefits, to conduct market research or to provide marketing information, or to provide you with other information we think you will find of particular interest.

If you make a purchase on our website, we will send to you order and delivery confirmation emails. We are committed to protecting your privacy. You will always have the opportunity to opt out of receiving anything from us by contacting us at info@purelybaby.com.au

We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by Purely Baby will only be in connection with the provision of products and services provided by us.

Goods ordered through our website take between 2-4 working days to be delivered. While most of the items are always in stock, out of stock goods may take up to 6 weeks to be delivered.

We only deliver to physical addresses and cannot deliver to a PO Box address. Please ensure that you provide your correct delivery address. All incorrectly addressed orders will be returned to Purely Baby and an additional delivery charge together with a $10 administration fee will be incurred to send the goods to your correct address.

Our courier requires a signature upon delivery. If you're not at home, they will leave a calling card in your letter box for you to arrange a suitable delivery time.

Delivery cost are subject to change without notice.

Note: If you do not contact the courier within 7 days of receiving a calling card, the goods will be returned to Purely Baby. If your parcel is returned to us as 'unclaimed', you will be charged additional delivery charges on the re-dispatch of the order. In this instance, delivery charges covering the original dispatch of the goods are not refundable. When your unclaimed goods are returned, you will be contacted to discuss new dispatching arrangements.

Direct deposit, money order, Visa, MasterCard and PayPal account transfer are all acceptable methods of payment. All goods remain the property of Purely Baby until paid for in full.

Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification via email will be accepted. We reserve the right to charge a $5 cancellation fee to cover our administration expenses.

Returns Policy
We only accept returns for damaged or faulty goods. Please contact us within 7 days of receiving your goods to discuss your return and exchange options. Should your goods be damaged in transit please ensure you retain all original packaging and contact us immediately.

Unless otherwise stated, the products featured on this website are only available within Australia. All advertising is intended solely for the Australian market. You are solely responsible for evaluating the fitness for a particular purpose of any goods shown in any downloads, and text available through this site. Although we use our best endeavours to provide a consummate service Purely Baby does not warrant that the service from this site will be uninterrupted, timely or error free,

Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Purely Baby's services and the full content of this website. Redistribution or republication of any part of this site or its content is strictly prohibited without written consent from Purely Baby.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could not have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, Purely Baby:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature; and 
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or business or you have advised Purely Baby of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Purely Baby reserves the right to change these conditions from time to time as it sees fit. If there are any changes to our privacy policy, we will announce these changes prior to these changes taking place. You are therefore advised to re-read these terms and conditions on a regular basis.

These terms and conditions form part of the agreement between the customer and Purely Baby. By accessing this website it indicates your understanding, agreement to and acceptance, of the Disclaimer and the full Terms and Conditions contained herein.

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